As a follow on from our post “Stop, Hammer Time!” the next morning we hopped on our KTM 690 Enduro R 2012 bikes and although Sam’s did stutter a little to begin with as soon as we were at the end of the road it was running smoothly as can be!
Up to Fowlers we tootled, no problems what so ever. Upon arriving the technician Jason popped out to have another look, hooked the bike up to their computer and nada errors came up from Sam’s stalling incident the day before.
With nothing other than our word we were advised to keep riding it in the meantime but to ping an email over detailing all the problems and requesting a new bike. No problemo. I pick up Hobbes – he’s dandy – the oil pressure valve was just being a bit sticky! After expressing our thanks we go to ride out of the car park annnnd the following occurs:
*POP*! The throttle body doesn’t completely detach it’s just been shunted back but Sam’s bikes is not happy and despite being a royal pain in the arse that it’s duffed up again we’re relieved that a) it’s happened in Fowlers Car Park and one of their staff heard it happen from indoors and b) we caught it on camera!
The bike is rolled back in! It’s a week later now and all along Fowlers have been brilliant and helpful in trying to secure us a brand new bike! KTM are keen to know what the problem is and I think there was some time delay due to them wanting to look at it but Fowlers have been super understanding in our time pressured circumstances and to save us waiting around for… well… however long it will take to find a fault… they have sourced and sorted a new bike for us which will be arriving Wednesday next week!
A big big big BIG extended thank you to Fowlers, particularly Sara, Jason, Danni, Colin and Rod who have all been incredibly helpful and provided top notch customer service! They haven’t had to do half of what they have so we’re incredibly appreciative!
So… we’re now just waiting for the new bike and WEHEY! Time to start upgrading them!
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